Whether you have a question about features, need help troubleshooting, or just want to share feedback, we're here to assist you.
The fastest way to get help is to send us an email. We typically respond within 24 hours.
Email Supporttrent@readbackapp.com
We aim to respond to all support inquiries within 24 hours. Most issues are resolved within 1-2 business days.
We provide support Monday through Friday. We're based in Texas, USA (Central Time).
In the app, go to Settings → Upgrade → Restore Purchase. This will sync your subscription with Apple's servers.
Make sure you have an active internet connection and sufficient credits remaining. Check Settings → Usage to see your balance.
Yes! Tap the settings icon in the player to adjust voice selection, speed, and pitch to your preference.
You might find quick answers in these resources:
